My vehicle is out of warranty and I decided to find a certified BMW repair shop. So blessed to have found 5 star reviews on yelp. We met Matt, the owner & as soon as we turned on the engine, he knew exactly what the problem was. After running the diagnostics, he showed us a 2 page printout and explained "in detail and in a language that we can understand" what the symbols meant. He sounded very knowledgeable about European cars and we didn't feel like he was trying to rip us off. He claims to be using the same diagnostic system that the BMW dealerships are using and that he uses original parts and oil. The best thing is he charged us much less for labor than what BMW charges ($150 per hour). It took 2 days to get the work done. $158 for initial & final diagnostics. He gave us the estimate for parts (which we knew BMW parts would be $$$) and the labor price added to it. Later on we went online to search how much BMW parts would cost & added how much the dealership would most likely charge for labor & the difference was pretty significant!!! After getting the final bill from Matt we were so relieved. The labor cost was much much less. The guy is also personable & easy to talk to. When my husband picked up the car, Matt showed us the parts he took out and they looked legitimately broken & worn out. The parts put in the car looked original but newer. This guy can be trusted. Happy to meet Matt and we'll def be coming back here, hopefully not too soon.
Thanks you so much. It was great working with the both of you and talking with your husband. Looking forward to helping you in the future. Cheers Matt P
- Sunnyvale Foreign Car Service