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5

I've owed these guys a review for years I think. Sorry for the delay.For reference, I have a 2005 Lexus RX330.SFCS is fantastic and I wouldn't take my car anywhere else. They don't have the cheapest rate but I don't have time or patience or, frankly, MONEY for "cheaper" mechanics who end up costing more because they're incompetent.Here are some signs that they're competent mechanics and super people:-I've never had a repeat problem with a problem they've fixed. They really do fix things!-They're honest about whether you really need to fix something and will actually go through the decision with you point by point if it's iffy.-Their estimates are usually spot on. I had them come in under the estimate once on a $2500 job.-Matthew will geek out on how cars work. He'll show you broken parts from out of your car, he'll show you exploded views of how your transmission goes together, he'll give you background on how different components of emissions are handled inside cars so they don't pollute, etc. He'll also, thankfully, ask you if you feel like being bored before he launches into a big explanation. I always do, of course, because I'm a geek too, and I really appreciate understanding what's going on with my car. And I also appreciate that when it's someone's passion they'll automatically be better at it than someone who just does it as their job, and will be easier to work with.-They love dogs. Anyone who loves dogs is, by definition, a good person.So take your car here, get it fixed, have a chat, and hug Ronin the friendly shop dog while you're at it.

Thanks so much Christine! It is always the best when you bring in Conrad (her dog). Ronin (our dog) loves to play with him. Matt P

- Sunnyvale Foreign Car Service
5

Always a great experience.

Thanks so much. I really happy you are enjoying the new forester. Matt P

- Sunnyvale Foreign Car Service
5

As always Matthew and Tom were frank and honest and I trust that I got good value and excellent work on my beloved MINI. This is a great shop. Plus they have dogs behind the counter ... what's not to love? "-)

Thanks Nancy! Matt p

- Sunnyvale Foreign Car Service
5

Once again, SFCS provided quality service. They were cheerful and conducted the work in a timely manner. I am so happy that I have a place I really trust to service my cars.

Great talking to you yesterday. Thanks Matt P

- Sunnyvale Foreign Car Service
5

SAR walk the talk in their business. Straight shooters and do what they say they will do. No games, no scams the un-dealer experience with fair pricing. Also, SAR make it a point to genuinely educate and make the decision making as transparent as possible. What I expect from Lexus before they decided to become rock stars and lost sight of genuine customer service that I got at SAR. I will be very comfortable returning to this shop.

Looking forward to working with you in the future. Thanks so much. Matt p

- Sunnyvale Foreign Car Service
5

Excellent service as always

Always great to see you and the dog. Thanks Matt P

- Sunnyvale Foreign Car Service
5

Continues to give us good service and advise. Easy to make appointment online.

Thanks Leanne. Glad you like the online appointment system. Matt p

- Sunnyvale Foreign Car Service
5

Best auto service south of the North Pole

Thanks for being such a loyal customer all of these years. Cheers Matt P

- Sunnyvale Foreign Car Service
5

Matt, Tom and the Team did an awesome job changing the headlight on my Hyundai Elantra Touring. It may sound cheesy, but Matt really makes me feel like family, even though it was my first time in. The quoted price was accurate and fair, the service thorough and speedy, and the customer experience first-class. I highly recommend Sunnyvale Foreign Care Service for your automotive needs.

It was so great to meet you for the first time. Im pleased you are happy with the service. The best part was when your and our dogs got to play in the waiting room. Thanks Matt p

- Sunnyvale Foreign Car Service
5

Excellent. Service! I was able to arrange to leave my car in the evening so that the next day they could take a look at it and diagnose the problem. Problem solved and fixed the same day! I trust my car to them. I have had service there many times and always go away pleased with their work.

Great that you were able to drop off the cat the night before. It really help us find the problem faster. Thanks Matt P

- Sunnyvale Foreign Car Service
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