After suffering through several mildly horrible experiences with tire shops, I decided to try a new tack: order the tires from The TireRack and have them balanced and mounted by myself. TireRack simplified my plan by listing a half dozen or shops they recommended. I whittled the list down to two and, in the end, decided the one I did not go with would be just plain overkill, although the guy I spoke with there, a fellow named Dave, was awfully nice. As it turned out, I couldn't've been happier with my choice. Matt was courteous, laid back and totally professional. The shop is neater than a pin! And the work they did was top notch. Though I was a tad apprehensive they'd go over the estimate; if fact, they actually charged me a little less than their quoted price. Of course, I'd go back there. I've even written to both TireRack and Michelin to let them know how pleased I was with how the operation went--seamlessly--and how much I'm looking forward to being able to purchase the two tires I have not yet bought.
Thanks Andy. Matt and Tom
- Sunnyvale Foreign Car Service