I liked that they were so knowledgeable about my make and model. They seemed to be right on top of everything about my car. I was very satisfied.
They got me in quickly, the price was right for an oil change, and they did a good job.
I like the personal attention the owner gives me. He is accurate with his diagnosis and he gives me options. He is trustworthy and he does a good job.
I have confidence in them. They are upfront about what they are doing and they let me know what they can do and what alternatives I might have. They are always really helpful and they have never steered me wrong.
I think they are trustworthy.
I like the service advisors and the people who do the work orders. I like the fact that they use genuine Toyota parts. They stand behind their work and they are more cost effective than the dealership.
They know how to diagnose a problem. They are good about describing their findings and they seem to have an answer or an option that is workable. I think they're professional and straightforward.
I like the personal contact. They offer very good customer relations and they do quality repairs.
What I like best is that I feel like I can trust them. I can take my car in to get it fixed and I don't feel like I'm being ripped off.
I live in Santa Cruz. I took a car in for a pre-purchase inspection because the previous owners had the car serviced there. I thought that they were fair and honest with me.