I think they are trustworthy.
I like the service advisors and the people who do the work orders. I like the fact that they use genuine Toyota parts. They stand behind their work and they are more cost effective than the dealership.
They know how to diagnose a problem. They are good about describing their findings and they seem to have an answer or an option that is workable. I think they're professional and straightforward.
I like the personal contact. They offer very good customer relations and they do quality repairs.
What I like best is that I feel like I can trust them. I can take my car in to get it fixed and I don't feel like I'm being ripped off.
I live in Santa Cruz. I took a car in for a pre-purchase inspection because the previous owners had the car serviced there. I thought that they were fair and honest with me.
My experience was very good. I appreciated their honesty and their integrity.
They were just really friendly and honest.
Very knowledgeable, reliable and they are a family-owned business. You get a little more personal attention.
They seemed thorough and knowledgeable.