Sunnyvale Auto Repair

They are very friendly, and seem to be very knowledgable and skilled mechanics. However a misunderstanding in my description of the problem resulted in them charging me $250 for them driving the car around looking for a problem that didn't exist. Additionally, they quoted me (the supposedly lowest possible price) on a catalytic converter that was more than twice as much as other places. My impression is that they are great for high-end car owners who want only original parts and for whom price isn't as much of an issue.

After being yanked around I found this great site and was steered to this shop by the overwhelmingly positive reviews. Well, the reviews are based in the reality that this is a VERY well run shop. Highly recommended, without a single reservation. Matt and his team solved both of my problems in days, giving me excellent updates as the investigation proceeded all the way through when I picked the car up. My problems were bizzare and one had stumped another local mechanic, but Matt solved them both in about three days. One of the problems involved taking my door apart from INSIDE the car to fix a corroded and broken locking mechanism that had frozen. Matt took the time to show me the exact part that had broken in person, illustrating exactly what he had previously described on the phone. I trust that this company knows what it is doing 100% - they even did some preventative maintenance on the other doors, which I personally appreciate as a long-term owner. This was the best experience I've had at a mechanic, hands down. I own a Lexus but am referring my friends with BMWs and other cars to Sunnyvale Foreign Car Service. I trust they will not be let down.

Nice friendly people-Matt is a very fast-paced talker. The only issue I had was their approach to car repair. Philosophically, I am in the "if it aint broke, don't fix it category." Matt is not. He looks to change parts at the Subaru recommended date and the routine maintainence items really get costly. My experience has been that replacement parts seldom are as reliable as the original so wait until they fail. He also did not find a small recurring problem we had with the air conditioning, he insisted it was running okay, it was not. I was not going to be concerned about the little maintanence items (he was concerned with) if there was a potentially very expensive fix necessary. He loves Subaru's and believes they have become great cars...if you would see the little flaws with the car, oil leak every 18 months or so, and have previously owned a Toyota or Honda, as we have, you would disagree.

I took my Jetta in for a coolant leak, and after it was fixed, Matthew showed me the old part and explained what caused it to break. They also alerted me that my rear brakes were completely gone when I had taken it in only for an oil change.

I love this shop! I had a problem with a repair the dealer had made to the car, and these guys explained exactly how and why the problem had occured, and fixed it the right way! They also worked really hard to avoid a $350 replacement of my mass air flow meter, not charging me any extra (beyond diagnosis) for the workaround. When the workaround didn't fix the problem (check engine light came on again) they swaped out the part in about 15 minutes and I paid only for the part, not the 15 min of time. Plus, they have really amazing shop dogs...

These guys were fantastic. My Passat had some serious and mysterious electrical problems, and Matt went right to work diagnosing it, keeping me appraised of the diagnostic costs and time (tough given the uncertainty of anything electrical). In the end, he figured it out in part through lots of networking with other VW mechanics. He fixed the problem, and then the problem that caused the problem. Most amazingly, he pointed out that much of my bill should be covered by my insurance's water damage clause, which I would have never considered, saving me $1300!! Honest, good communicator, diligent, thoughtful.

I am a female graduate student who is not that aware of (and actually has little interest in) "car stuff". I first went to SVFC because of their great reputation on this site. I continued to take my car (which i am convinced has been cursed by my x-boyfriend) to SVFC because of their extremely good service (Matt explains every last detail), their convenient location, and of course, to visit the dogs! Recently, I had a problem with my brakes--the rotors warped after being repaired by the Subaru dealership five months earlier. SVFC not only went to bat for me with Subaru to try to get them to reimburse part of the repairwork, but also gave me an extremely good price break when Subaru said that they would no longer honor the warranty. I highly recommend Matt and his merry band at SVFC to anyone who wants personal service and quality work done.

Matthew (the owner) is a rush-rush guy, but did take time to explain up-front what he thought should be done. His process struck me as thought-out and complete. His follow- up communication on the phone was excellent. After the repair was completed he explained exactly what he did and why. I will be going back if/when I need more auto work done.

Actually, I bought a car from Matthew and was very impressed with the operation. The shop is very clean, well equipped and professional. I came from out of state to pick up this can and Matthew was very honest, courteous and pleasant to deal with.

My Subaru was pulling to the right very badly. The dealership wanted to fix it but they had no game plan on how so they were going to experiment at my expense. A friend recommended Matt(Sunnyvale Foreign Car) so I gave him a shot. Not only did he know right where to go to fix the problem(CV joints, my previous mechanic had installed the incorrect ones), he got the parts and fixed it while I waited. Matt's great, the shop's spotless, and you can pet his dog while you wait.